Companies &
Case Studies

Lead Product Designer across Inventory and CX. Led design on a programme that delivered a 50% CSAT lift, shipped features used by hundreds of thousands of small businesses, and contributed to Xero's company-wide Customer Journey Framework.

Senior UX Designer focused on the customer acquisition journey. Led design on conversion optimisation projects that delivered £700K+ in incremental revenue, and contributed to the foundations of Virgin Media's design system.